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beyondblue offers support to those in need over holiday season
Dec16

beyondblue offers support to those in need over holiday season

LAST UPDATED // Monday, 16 December 2013 10:26

While Christmas can be a joyous occasion, it can also be a particularly stressful time for many Australians. To help people having a tough time this holiday season, beyondblue has updated its support service to bring hope to those in need.

beyondblue CEO, Kate Carnell, said the stress and pressures associated with Christmas and New Year may lead to symptoms of depression and anxiety in vulnerable people, and she wants them to know support is available.

“For many people, Christmas holidays mean fun and relaxation, but for others the festive season can be a time of stress, overwhelming financial pressures, disappointment and loneliness,” she said.

“If people feel they need help coping, they can contact the mental health professionals who staff the beyondblue Support Service. People can phone on 1300 22 4636, email or use the online chat service via our website for free short-term, solutions-focused counselling. You don’t have to give your name if you don’t want to.

beyondblue is the only telephone/ online service in Australia employing mental health professionals exclusively. The upgrade  to beyondblue’s services also saw the development of an online chat service that is available between 4-10pm daily and which is complemented by an email service that is responded to within 24 hours.

“Having the opportunity to talk to a trained mental health professional and retain your anonymity, suddenly means that taking action to get help isn’t such a scary proposition after all. And the fact 85,000 people contacted us for help last financial year means we must be doing something right,” Carnell explained.

“With technology changing dramatically since our telephone service was established seven years ago, the recently-introduced online live chat service has been a runaway success, especially with young people. Similarly, many people prefer to email about their concerns, rather than having to talk to someone – hence the broadening of both our email and online chat services.”

You can contact beyondblue any time of the day or night on 1300 22 4636 or via the website www.beyondblue.org.au/get-support.

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